Return & Exchange Policy

House of Zarisha

At House of Zarisha, we take pride in providing high-quality, water-resistant jewelry. For hygiene and safety reasons, we maintain the following policy.

 

Exchanges Only – 7 Days

 

We offer exchanges within 7 days of delivery.

To be eligible for an exchange:

• Item must be unused and unworn

• Item must be in original packaging

• Proof of purchase is required

Customers are responsible for return shipping costs.

Once we receive and inspect the item, we will issue:

• An exchange for equal value

OR

• Store credit

 

No Refund Policy

We do not offer refunds unless the item is defective or incorrect.

 

Non-Returnable Items

The following items are final sale:

• Earrings (for hygiene reasons)

• Sale items

• Gift cards

 

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:

📧 houseofzarisha@gmail.com

Include:

• Your order number

• Clear photos of the issue

 

We will resolve the issue as quickly as possible.

Jewelry Care Notice

While our jewelry is water-resistant and crafted from high-quality materials, proper care will help maintain shine and longevity.